HostIcan Customer Web Hosting Review
The company HostIcan is based in Virginia. Till date, it has been low profile and is not much into the international scenario. The reason for this is, locally the clients are goo and thus the company had not gone too far to search for the customer base. Now, if you wish to be part of the customer Fan Base of HostIcan then firstly you should have some knowledge about the pricing and package options. This is because the company does not have site builder.
If you want to be part of this, then you should know that there are basically three options tat you will get and they are Virtual Private, Shared and Dedicated Hosting. For every category there are two plans, one is the upper level and the other is the lower level.
We all know that while you want to choose a web hosting company then you should have some knowledge about the control panel that the company uses. Here in HostIcan there is control panel use for almost all the purposes. It is vital to note that when it is VPS hosting there will be use of Plesk.
It has proper and good services. But as far as the prices are concerned the packages are a bit high in price. Many people think the same. If you go for the short term packages then you will find the cost effect is higher. But if the billing cycle is for the longer period then definitely there will be some sort of discount stuff which will make it easier for you to find affordability.
If you want to know as to how the customer care executives here are then it is worth noting that the staff related to customer care is good. There is a 24 by 7 service expectation with toll free number. You may even email the executives and get all your doubts and questions solved faster and reliably. However, the chatting timings are 8.30 to 10.30. That’s enough time almost one can get the whole day. It is estimated that one will get email reply in nearly 5 minutes and the chats will be maximum 2 minutes. This itself clarifies as to how simple it is to get the solutions from this web hosting company.
Best thing about this is, it provides you 30 day money back guarantee. This is some unique feature which not all the web hosting services company can provide you. If you are not satisfied you can demand your money back. It is said that mostly people are satisfied for 99.99 percent of times and so they do not go for the refund option.
Thus we conclude that even though the company provides good services, the rates are a bit higher as compared to the other competitors. But if you bargain or if the company has some discount offers for you then it is not wise to miss out on the package of this. If you want to know as to how the customer care executives here are then it is worth noting that the staff related to customer care is good. There is a 24 by 7 service expectation with toll free number.
